Internet-based Model

Historically, providers have needed to buy, install, and maintain expensive equipment -- including servers, modems, and networking devices -- in order to run their business’ billing and business management software applications. Once purchased, many providers struggle with the time, investment, and resources to keep all their software and hardware up and running. Worst of all, technology hassles can be a distraction from focusing on building a referral base and delivering patient care.

Cloud computing, also referred to as SaaS (Software as a Service), is becoming the most prevalent model for business applications. Brightree is the only true SaaS solution with workflows designed specifically for your business. With Brightree, your software and data reside in large, secure servers that we maintain in our world-class data center. Your authorized users simply access all of Brightree’s functionality via a secure Internet connection from anywhere in the world. Brightree handles everything for you -- electronic claims submission, Medicare price table updates, software upgrades, data backups, and more. This model virtually eliminates traditional I.T. operational challenges when compared to the older on-premise software model.

Brightree boasts a staff of over 75 full-time technical and support professionals who are fully dedicated to keeping everything humming along with your application, data, and people.

Advantages of Brightree’s Cloud Computing Model:
Electronic Claims
Nowhere are the revolutionary advantages of Brightree’s SaaS model more evident than in the ways that Brightree simplifies electronic claims submission to Medicare, Medicaid, and 2,100+ commercial payers. You’ll never again deal with batching up claims, managing modems, re-keying data into 3rd party websites, or clearinghouse issues. Once an order is confirmed, Brightree takes over and does everything else. Brightree handles all of the technology required to electronically transmit your claims and retrieve/handle all remittance information. <More>
Price Table and Diagnostic/Procedure Code Updates
Brightree automatically updates your Medicare price tables the first day of each quarter. We maintain and update diagnostic and procedure codes, and routinely expire old codes. Accurate price tables means that your A/R is as precise as possible, while decreasing the labor associated with making back-end adjustments.
Technology Services
Brightree provides all system administration, maintenance, technical support, and other services required to keep the solution up and running at optimal performance levels. Because all software and data reside on our own central database servers, we take full responsibility for the availability and integrity of the Brightree system.
New Features
Because Brightree’s application resides in a central location, Brightree handles all new product upgrades so every customer automatically benefits from the latest functionality and innovations. Imagine walking into your office on Monday morning and immediately starting to use new Brightree features that were rolled out over the weekend … without any effort on your part. Brightree rolls out major releases each year.
Reliability
Brightree’s cloud computing model delivers reliability that you can count on, with consistent 99.9% up-time. That means that when you need to access your information, it’s there for you. Brightree is engineered to be the most reliable solution in the industry because we know that you need access to your application 24/7.
Integrate Existing Systems
Brightree’s API allows you to connect Brightree to other applications that you use for things like ERP, CRM, shipping, order intake, and eCommerce. This API allows for bi-directional sharing of data which improves efficiency, streamlines workflow, eliminates redundant keying, and reduces errors. <More on API>
World-Class Data Center
Your Brightree application and data are housed in a $150M data center with fully-redundant high-density power and cooling capacities engineered to the highest specifications. The data center features state-of-the-art security and fire protection systems including digital video surveillance cameras, electronic access cards, biometric retina and fingerprint authentication scanners, and early-warning smoke-detection and pre-action fire suppression systems. The Brightree infrastructure meets or exceeds HIPAA requirements for data security.
Double Your Confidence
Brightree customers sleep better at night knowing that their data will be safe no matter what happens. Brightree utilizes two Tier III data centers 800 miles apart and performs a nightly backup between these locations.
Proven Real-time Scalability
With a customer base that has grown in the past 5 years to 1,400 providers comprised of 30,000 users filing $6B of claims annually, Brightree has proven its ability to scale. Whether you are billing $2M or $400M, Brightree can meet your needs and scale with you as your business grows.
Reduces Your Carbon Footprint
Brightree’s Internet-based solution reduces your carbon footprint on the environment by dramatically reducing the volume of paper needed to run your business. <More>
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