Technology, People, Passion...24 X 7
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Brightree was founded by a highly successful HME owner who was frustrated by his software providers' lack of customer service, support, and HME/DME workflow expertise. At Brightree, exceeding your expectations in these areas remains the cornerstone of all we do today. Our continued success serving HME/DME, Sleep and O&P business owners like you is a direct result of the quality of our people and their commitment to our way of supporting you. Brightree really is a new way, a better way ... and everything we do starts and ends with how well we care for you.
First, we strive to earn your business every single day; and our commitment to that credo begins Day 1. We schedule an orientation session with your implementation team and Brightree's executive team and project managers. Brightree's rapid deployment process is expertly managed by a Brightree Project Manager who will direct your deployment-- conducting reviews, and coordinating all aspects of the implementation. Brightree handles setting up your secure database, Medicare and retail price tables, HCPCs and ICD9 codes, and more. Parallel to these activities, Brightree delivers personalized training performed by an expert. And, if you are moving from an old legacy system, Brightree takes the pain out of converting your existing billing and inventory data with our proprietary conversion tools.
Second, we are committed to delivering the most comprehensive software solution on the market. Our goal is to take advantage of our extensive experience in leading edge technologies to help make your business more efficient and therefore more profitable. Brightree solutions are designed to intuitively follow standard HME/DME and O&P workflows. Furthermore, we deliver our solution 100% over the Internet, meaning that users who are familiar with using standard web applications can navigate Brightree easily. Being an on-demand (Internet) solution also eliminates all of the technical headaches you would otherwise face managing complex hardware and software systems. As your I.T. partner, Brightree seamlessly handles your data backups/disaster recovery, price table updates, software upgrades, HIPAA compliance, and so much more.
Third, Brightree is not just a software package. It's a total solution. Our people are all experts in their field and are dedicated to your business success. This team delivers ongoing support to our customers like no other, including: industry-best support tools, ongoing training, and 24 X 7 live support. Our people know HME/DME and O&P, and are passionate about delivering the most robust, unique, and easy-to-use solution of its type. And we strive to continually enhance our product and service offerings in order to keep you ahead of your competition, and make you as successful as possible.
Brightree. A new way. A better way.
Brightree is a new breed business management solution. Our software technology is simply the foundation to a wide array of services which aim to make your life easier, and increase your profitability. Our subscription-based business model dictates that we must work to earn your business every day, and we endeavor to do this by inheriting much of what you would have to otherwise manage. We are passionate about the success and livelihood of our Brightree family, and it shows.
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