Patient Billing

Recover 60%-70%+ of your patient billing ... painlessly

On average, 8%-12% of the total revenues of a typical provider are the responsibility of the patient. These amounts are usually only recoverable at the back end of a long and painful process of trying to get paid from the primary payers. Because the individual patients' invoice amounts are typically small and require a consistent and timely commitment and a lot of follow up, many providers do not recover a high percentage of what they are entitled to from the patients. Typical in-house efforts only recover 20-40 percent of patient invoices. With reimbursement cuts and shrinking margins, patient bills now represent a significant portion of the overall profitability of the typical provider.

This labor-intensive process presents a great opportunity for outsourcing. Maximizing recovery requires manually printing invoices, stuffing envelopes, applying postage and tracking recovery; and performing these tasks can burden many providers at the expense of the rest of their business. In fact, properly performing these activities in-house typically requires up to 25% of the total staff time available.

There is a better way to bill and collect patient revenues. Brightree has partnered with Invacare HCS to provide a turnkey solution for patient billing. Invacare HCS is 100% focused on patient billing and recovery and delivers a highly proficient and professional solution to recover these otherwise lost revenues. 

Brightree’s Internet-hosted software provides a unique platform which allows Invacare HCS to act as a true extension of your staff.  Invacare HCS utilizes the latest technology in mail automation, skip tracing, and a professional call center to perform the patient billing function far more efficiently than you could. You maintain control and monitor the progress of billing and recovery processes in real-time via the Brightree solution. This revolutionary approach allows Invacare HCS to act as an seamless extension of your own billing and reimbursement department.