Mobile Delivery

Mobile Delivery

Successful HME providers leverage Brightree's leading-edge Mobile Delivery Management solution to efficiently manage their drivers and maximize productivity in the field. By eliminating missing paper delivery tickets that hold up billing processes and ensuring that all phases of the delivery workflow are documented electronically, providers can reduce DSO by 30-40%.

Pre-Delivery

  • View all deliveries on a map and in a dashboard for dispatch, establish optimal routes and assign deliveries to each truck/driver.
  • Automatically load orders, patient data, and acknowledgement forms onto driver's tablet or handheld device.
  • Ensure all products are on the truck before departing.

Delivery

Drivers are prompted on mobile devices to:

  • Electronically complete and acknowledge forms to ensure compliance
  • Verify authorized receipts and collect the patient's signature, acknowledging equipment delivery and receipt of product and safety information
  • Electronically scan the product for a serial or lot number, eliminating human error
  • Enter a user- defined reason code if patient is not at home or refuses delivery

Rush Orders

  • Expedite delivery by identifying which truck has the correct inventory and is nearest to the patient.
  • CSR Support Inquiries from patients and family members can be quickly answered with real-time delivery status.

Reconciliation and Billing

  • Drivers wirelessly transmit accurate, and timely order tracking and electronic forms into your Brightree system to expedite billing.
  • Mobile handhelds can eliminate lost paperwork and missing signatures and serial numbers and reduce operating costs associated with issuing, processing, maintaining and archiving paper forms.

GPS

  • Managers can monitor delivery activity on a map in real-time via GPS-based vehicle tracking capability.
  • See where your drivers are currently located, where they have been—and for how long. With this level of visibility into your drivers and fleet, you’ll be amazed at the increases in productivity.

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