Learn from Brightree's team of Best Practices consultants who work with thousands of providers regularly to help them optimize the use of the system and ultimately the performance of their businesses.
Best Practices to Improve Your Operational Performance
Most successful providers, even in today's environment, continue to grow and prosper when using an advanced, next- generation software platform. But these providers also maximize their software's value by implementing scalable best practices across the entire business. Best practices produce continuous process and workflow improvements and can significantly increase revenue while containing costs.
Brightree's consultants have extensive experience designing and implementing best practices for high-performing providers. These HME, home health and hospice experts can provide customized assistance to your business in these areas:
Customer service — Improve revenue and patient outcomes through better patient contact, sales order, compliance, and proactive follow-up workflows and processes.
Billing — Optimize billing for full efficiency, with consistent and repeatable workflows and quality assurance checks; structure the sales order process up front for the best claims processes; and more.
Accounts receivable management — Ensure monitoring and accountability of unconfirmed sales orders, held AR, denials, and AR greater than 90 days, with emphasis on billable versus non-billable revenue and collections.
Inventory management — Reach greater profitability through improved inventory status, forecasting, and other key factors.