Effectively managing your drivers and trucks is essential to maximizing your productivity and efficiency. The Brightree Mobile Delivery solution helps you dramatically reduce your DSO by ensuring that each phase of the delivery workflow is efficient, and completely documented. Brightree Mobile Delivery is integrated within the Brightree platform and supports a variety of mobile handheld devices.
Pre-Delivery
- View all deliveries in a single dashboard for dispatch, establish optimal routes and assign deliveries to each truck/driver.
- Automatically load orders, patient data, and acknowledgement forms onto driver's handheld device.
- Ensure all products are on the truck before departing.
Delivery
Drivers are prompted on handheld devices to:
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Collect the patient's signature, acknowledging receipt of product and safety information
- Electronically scan the product for a serial or lot number, eliminating human error
- Enter a user- defined reason code if patient is not at home or refuses delivery
Rush Orders
Expedite delivery by identifying which truck has the correct inventory and is nearest to the patient.
CSR Support
Inquiries from patients and family members can be quickly answered with real-time delivery status.
Reconciliation and Billing
- Drivers wirelessly transmit accurate, timely order tracking into your Brightree system to expedite billing.
- Mobile handhelds can eliminate lost paperwork and missing signatures and serial numbers.
GPS
Managers can monitor delivery activity in real-time via GPS-based vehicle tracking capability. See where your drivers are currently located, where they have been—and for how long. With this level of visibility into your drivers and fleet, you’ll be amazed at the increases in productivity.