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Efficiently managing your workflow and accurately billing are the keys to maximizing your cash flow and profitability. Brightree understands the unique complexity of your HME business and makes it easy for you to manage it all. We put electronic claims
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processing, automated claim generation, scheduled billing, on-demand EOBs, rejection/denial management, and efficient processing of secondaries all at your fingertips.
Brightree gives you complete control and quick access to patient demographic information, clinical documentation, schedules, charges and payments. We also provide you with the flexibility to process statements and claims for multiple insurance plans, billing formats, and fee schedules.
With Brightree you never need to click send because your claims are transmitted while you sleep. Once an order is confirmed, it's automatically processed for submission to the payer. No more wasted time listening to modem tones, staring at the screen, or waiting to confirm the file went through.
And since Brightree's front end edits won't let you confirm an order if any critical information is missing, you won't submit bad claims. Brightree's end-to-end billing and remittance management technology can cut weeks off of your DSOs.
Effective billing, in conjunction with Remittance Management, is at the core of success for every HME/DME. It's all about getting the bill out the door quickly and accurately; in order to get you paid faster.
Among the features of Brightree On-Demand Billing are:
Real-time Eligibility Status
Free real-time Medicare eligibility is tightly integrated within Brightree. Online eligibility authentication improves your cash flow and reduces your DSO by allowing you to predetermine the deductible and thus ensure collection of 100% of the allowable. This feature is available for all Medicare jurisdictions to speed up your workflow and decrease the chance of making costly errors. more info >>
eClaims Electronic Billing
Claims can be electronically transmitted overnight to Medicare, Medicaid, and over 1,500 commercial payers. Payer-generated acceptance reports are automatically retrieved and posted for your review. ERN files, which contain detailed payment and denial information, are used to automatically apply payment to your invoices. Reports generated by Brightree use plain English to explain the reason for rejection, so resubmitting claims is as easy as 1-2-3. To view a sample eClaims report, please click here.
On-Demand EOBs
Generate your EOBs for secondary billing in batch at the same time you generate your secondary claims. Simply collate and mail -- you're done. Brightree eliminates the painful and unproductive process of making photocopies and using white-out. And you can print out a single EOB for a patient at any time. To view a sample of a Brightree On-Demand EOB, please click here (.pdf).
CMNs/Doctors Orders
Obtaining a signed CMN has typically been a cumbersome and manual process. Brightree's integrated tracking system eliminates sticky notes, tickler files, and other manual processes by automatically creating and processing reminders. Brightree has further automated this process by developing several options to better facilitate your CMN workflow:
Manual Faxing
This feature automatically generates the CMN as a .pdf file and creates a corresponding fax cover sheet with the physician's fax number. Simply print and send.BrightFAX™ CMN (Fully-Automated CMN Fax Service)
These optional features utilize fax server technology to more fully automate the CMN workflow.Outbound -- This service automatically routes CMNs to an Internet-hosted fax server, which automates the "send process." Brightree communicates with the fax server to determine the success or failure of the fax and updates the status in the system.
Inbound -- This service completes the send/receive cycle by alerting you when a signed CMN has been received from the physician. (NOTE: CMNs for Webscan document imaging customers are automatically linked to the patient’s account, saving the additional steps of printing or scanning documents).Brightree also allows you to easily create custom Doctor Orders to ensure accurate claims filing.
Price Table and Diagnostic/Procedure Code Updates
Medicare price tables are automatically updated quarterly, decreasing adjustments later on. Brightree automatically maintains and updates diagnostic and procedure codes, and automatically expires the old codes so you don't have to. And, if a crosswalk is required as indicated by CMS, Brightree automatically sets it up.
Smart Billing Gets Smarter as You Bill
BrightClaim™ technology powers our solution so that it continually improves how it files your claims. Processing over $1 billion in claims annually, Brightree's evolutionary learning environment evaluates rejection/denial trends. The system also analyzes payer specific data elements, front end edits, and other key information. Ultimately, Brightree utilizes that information to file claims smarter the next time.
Billing Alert
The Brightree system routinely performs integrity checks on your data, evaluating trends and exceptions in new business, revenue fluctuations, and AR. If there is a red flag, Brightree contacts you to assist you in improving or correcting the situation.
Compliance Reminders and Order Intake
Automated billing compliance reminders within Brightree handle tasks such as 10 month letters and assimilating complete documentation. In order to decrease errors, Brightree also alerts users of different billing requirements during order intake, such as prompting users for appropriate modifiers.
Compliance Advisory Alerts
Brightree continuously monitors multiple data sources, including all DMERCs, CMS, etc., and delivers relevant alerts to the applicable users within the Brightree community.
Prior Authorizations
Brightree prompts users for follow up activity to obtain Prior Authorization numbers. The system also provides proactive tracking of imminent expiry of Prior Authorizations and identifies the need for new authorizations, preventing any disruption in your billing cycles.
Recurring Billing
No more remembering to run a batch. Recurring billing is a breeze with Brightree. It all happens overnight, automatically, with a full reporting of the status of recurring bills the next business morning. Manual updates to rental rebilling are a thing of the past.
Plain Paper Printing
Brightree prints all invoices, billing statements, delivery tickets, and CMNs on plain laser paper, so there's no need to buy special forms or printers, saving you money.
Automatic front-end edits, plain English rejection information, on-demand EOB's, automatic price table updates, billing alerts, automatic recurring billing and an electronic filing system that gets smarter over time. With Brightree, you'll never have to worry about being compliant with Medicare, Medicaid, and private insurance claims. Brightree. A new way. A better way.
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