A Single Platform for Patient Interaction and Revenue Management

Brightree Interactive Voice incorporates leading IVR technology with the #1 billing and business management platform to enable intelligent, automated patient calling campaigns. With Brightree, you can cost-effectively improve the clinical outcomes of your patients with chronic conditions and grow your resupply business.

Increase Sales Orders for Resupplies. Contact the right patients at the right time by creating precise, profitable campaigns powered by the Brightree IntelligentQ™ engine.

Improve Clinical Outcomes. Rely on advanced automation to handle routine therapy follow-up and more, while also alerting your clinical staff when they need to make live, personal calls.

Maximize Compliance. Ensure your team follows best practices and reimbursement guidelines with smart call scripts, while you create a thorough audit trail within the Brightree integrated system.

Brightree Interactive Voice Features

• Automated Patient Interaction ― Cost-effectively connect with thousands of patients, control staff costs, and focus clinical staff on patients who require a personal response.
• A Single, SaaS-Based Platform ― Consolidate mission-critical systems to leverage real-time data and streamlined workflows across patient interaction and revenue management.
• Full Control of Campaigns ― Configure campaign details directly in Brightree software to define exact patient group and payer criteria.
• Campaign Precision Powered by IntelligentQ™― Deploy profitable, accurate campaigns that adapt to real-time data updates based on important events, eligibility, patient responses, payer guidelines and more.
• Auto-Generated Sales Orders ― Automatically generate sales orders based on patient responses to the call campaign.
• Smart Workflows Defined by Tasks and Alerts ― Improve therapy follow-up and keep claims moving forward with tasks and alerts that prompt the correct next steps for your staff.
• Advanced Reporting ― Make informed decisions with Brightree reports, which provide key business insights into your most profitable campaigns, patients and payers and help you drive exceptional service and follow-up.

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