Powerful solutions that help improve your financial and operational performance.

As a Brightree customer, you can grow revenues faster and make your operations run smoother than ever, with Brightree Revenue Cycle Management (RCM) solutions. Brightree turbocharges your billing and intake management operations, helping you stay in compliance while improving DSO and your collection-to-billing ratio. The Brightree RCM suite is a powerful combination of software and services comprising patient intake management, best practice consulting, and insurance billing and patient billing.


Why choose Brightree for your outsourced billing services?

  • Easy Start-up or Transition: Since we focus exclusively on Brightree users, we have the unique advantage of obtaining billing data, processing claims, managing A/R, and obtaining and reviewing documentation in a standard, secure environment.
  • Dedicated Account Management: We will provide your business with a dedicated account manager to ensure ongoing communication about the status of your billing services.
  • Resource Scalability: As your business grows, you can rely on Brightree’s extensive resources so you do not have the burden of increased administrative cost and decreased productivity to maintain business operations.

HME Revenue Cycle Management Solutions

Patient Billing

Brightree Patient Collections has the only all-in-one, complete solution to not only get providers paid faster, but also develop an upfront policy in getting paid, improving efficiency, and allowing your staff to concentrate on higher payoff activities. You would never walk into any other business expecting to walk out with free stuff, so why do your patients?

Learn more about Brightree Patient Collections

Intake Management

Timely reimbursements begin with accurate patient setup and superior product knowledge for order entry. Any inefficiencies in this process will open the door for errors and delays that reduce your ability to collect. Your customer service reps should be focused on serving your patient base, not keeping abreast of the constantly changing regulatory requirements for the products that you sell. Insurance verification, price table management and checking for same/similar claims make it hard to keep up. That’s why savvy providers use Brightree to facilitate intake management to make sure patients and orders are setup correctly the first time.

Intake Management Video

Our full service Intake Management offering includes:

  • Referral Processing
  • Referral Review
  • Patient Insurance Verification
  • PAR Obtainment
  • DWOPD Creation and Delivery
  • Complete Medical Documentation Review for Payer Qualification
  • Initial CMN Obtainment and Management
  • Complete Sales Order Process
  • Delivery Coordination


Billing Services

When you outsource your insurance billing to Brightree RCM, our dedicated team of billing specialists help you collect more, get paid faster and maintain compliance. Our experts work within your Brightree software to give you the benefits of a large professional operation without requiring you to hire, train and manage an internal billing organization.

Brightree’s RCM billing services include:

  • Review Sales Orders and Documentation for Accuracy and Compliance
  • Logging CMN’s and PAR’s, Confirming of Sales Orders
  • Manage Accounts Receivables and Denials
  • Manage Transactions, Payment and Adjustment Posting
  • Price Table Maintenance and Assistance
  • Manage Audits
  • Benchmark Performance Analysis
  • Leverage Brightree “Best Practices”


Project Services & Consulting

Ensure you are operating as efficiently and profitably as possible with our high-impact programs. From A/R cleanup to CMN logging, initial sales order loads, and payment posting, we’ll make sure you are collecting more of what you earn. Our services can be easily customized to your needs, whether you choose fully outsourced services or project-based services.

Our HME Project Services include:

  • Financial Performance Analysis
  • A/R Aging Clean-up
  • Payment Posting Services
  • Initial Load Sales Order -ILSO (Recurring Rentals)
  • Best Practice Operational Analysis
  • Chart Audits
  • Price Table Analysis / Modification / Build new
  • Brightree Database Clean-up


"With Brightree Revenue Cycle Management, we're knocking off that A/R, we're knocking off DSO, we're knocking off things that we have to knock off to stay in business. You can’t afford to not invest in the best technology… and Brightree has been that for us."

David Hosemann, Owner, President & CEOHometown Medical

“We are now dealing with audit exceptions rather than ALL of the audit work. We can respond quicker, research issues in more depth, and reallocate our employees to higher value tasks, and as a result, our outcomes have improved significantly.”

Brian Mitchell, CFOJ&L Medical Services

"Brightree's billing service handles everything - QA, billing, working denials, and posting payments - which allows us to focus on what we do best ... customer service."

Barbara Weeks, CFOLifesavers Home Respiratory

“We always know that our cash flow isn’t going to be interrupted because we have Brightree RCM on our side.”

Tara Elliston, General ManagerGeneva Woods

See Brightree in Action

Over 2,500 post-acute care organizations rely on Brightree to help them focus on what matters most: the patients. Sign up for a demo of Brightree to see how we’re making post-acute care more efficient than ever.