5 Tips for Boosting Patient Billing

Many HME providers struggle with what are the best approaches to collect payments. It’s because there is a fine line between calling a patient multiple times, and leaving messages that may come across as being overly aggressive versus engaging in a respectful matter that keeps the relationship strong. Do you know how to balance what it takes to efficiently contact a patient and ask for money while staying in good standing?

In a new HME Business column, Jennifer Leon, vice president, Brightree Patient Collections, offers tips to consider to create an ideal billing experience, and make for happier billing staff and patients.

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