Brightree Announces MyForms to Streamline Front Office Workflow through Forms Automation

Integrated forms automation solution enables HME providers to increase workflow efficiencies and reduce errors

ATLANTA – October 20, 2014 –Brightree®, the leading provider of cloud-based clinical, billing and business management software solutions for the post-acute care industry, and Conduit Office, a leading provider of documentation and workflow solutions for HME providers, today at the Medtrade Fall Conference announced a strategic relationship in which Brightree will be the exclusive reseller of Conduit Office solutions for the healthcare industry. As a result of this agreement, Brightree is introducing the general availability of MyForms™, an integrated forms automation solution that provides direct access to workflow and forms automation technology to significantly cut order processing time, decrease workflow processing time, accelerate time to submit claims and reduce the risk of human error in order creation and confirmation.

“Creating forms and faxing documents is slow and expensive and when coupled with increasingly complex payer- and product-specific requirements, presents tremendous operational challenges for most HME providers,” said Chris Watson, chief strategy officer at Brightree. “We continue to invest in innovative solutions for the HME industry, and with MyForms, providers can now leverage an intelligent and automated workflow technology that is proven to lower operational costs, improve financial performance and reduce the risk of errors.”

Paired with Brightree’s innovated Document Management solution, MyForms is a configurable web-based documentation and work management platform that enables custom forms generation, document distribution, movement and storage. With a single sign-on directly from the Brightree platform, providers can create custom forms based-on provider and payer specific business rules. Once the forms are created, dynamic data exchange between the systems will automatically populate the document with patient and order data from the Brightree system significantly reducing order processing time.

With customized business workflows, HME providers can leverage the built-in task manager to ensure all documents and tasks with associated forms are completed. This ensures all documentation is captured up front to prevent future denials. Additional capabilities such as secure messaging, allow HME providers to send secure emails to physicians for electronic signature capture. Once the signature is captured, documents are returned and workflow tasks are automatically updated. For providers using both Brightree Document Management and MyForms, completed forms will be automatically indexed and stored to the correct patient record in Brightree Document Management.

“Brightree is the dominant technology provider in the HME industry dedicated to developing ground-breaking solutions to ensure providers’ success,” said Jim Noland, president and CEO at Conduit Office. “We have invested heavily in our platform, and this integrated solution with Brightree is a major leap forward in front-end workflow technology enabling providers to efficiently manage their form and document processes.”

Brightree and Conduit Office will be exhibiting their solutions in booths #2245 and #2355 respectively at the Medtrade Fall Conference on October 20-23 in the Georgia World Congress Center in Atlanta, Ga. For more information, please contact Brightree at

About Conduit Office

Conduit Office is the cloud based documentation management platform used to reduce cost and risk associated with front-end documentation and workflow. The parent company of Conduit Office, Conduit Technology L.L.C., has documentation software deployed in the market since 2007 which currently supports over 8000 users. Conduit Office is a 100% user configured workflow and documentation platform that allows customers to determine their own step-by-step processes and use a feature rich form builder to utilize a company’s own custom forms within a disciplined QA environment. For further information, visit or call (866) 387-3226

About Brightree

Brightree is the leading provider of cloud-based software to improve clinical and business performance in the post-acute care industry. The Company serves more than 3,000 organizations in the home medical equipment (HME), home health, hospice, orthotic and prosthetic (O&P), HME pharmacy, home infusion and rehab home care segments. Brightree’s solutions follow the natural workflow of providers to automate and improve how they manage their businesses, serve patients, and protect reimbursements. The company is ranked as one of the top 100 healthcare IT companies in the U.S. on the prestigious Healthcare Informatics 100 (HCI 100) list. For further information, visit or call 1-844-GET-BTRE (438-2783).

Brightree is registered trademark of Brightree LLC.