Brightree Taps Customer Input

When CMS rolled out competitive bidding pricing nationwide in 2016, Brightree leadership spent much of the next year on the road to see and understand firsthand the challenges their provider customers were facing.

“This challenge magnified the urgency of our mission and compressed the timetable we had set for ourselves for meeting with customers and developing needed solutions,” said CEO Matt Mellott, who replaced Dave Cormack as CEO in July of last year, just as the second and last wave of cuts were going into effect. “With our customers’ need to more efficiently serve their patients and the impact on their own financial health, we are moving fast.”

In a new HME News article, learn more about what Brightree did to help position itself to help customers, including in the area of CPAP resupply.

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