HME News Editorial: Optimize Resupply with a New Paradigm
Resupply has become more complicated with more restrictive government rules. With more competition and options, patient expectations continue to rise. Unhappy patients and referrals quickly switch to providers that provide better patient experience. With all these challenges, there is good news: A solid resupply program can produce ongoing, profitable revenue streams for many years.
Unfortunately, resupply providers are not adapting to these changes and are missing out on huge revenue opportunities.
In a new HME Business guest commentary article, Gary Long, Brightree chief business development officer, discusses what providers need to do to optimize their resupply process, including using technology.