HME suppliers can place orders directly from leading manufacturers, and send and receive patient drop-ship information electronically—all from within Brightree.
Communicating with your patients keeps them informed – and you in control.
“Brightree is the best HME solution, hands down! It’s a complete business management solution that has dramatically streamlined our workflow and made us far more efficient. The impact—from inventory, to initial referral, to delivery, to getting the CMN, to billing every party—has yielded significant improvements to our inventory management, collections and DSO.”
Brad Heath, Vice President of Operations, Family Medical Supply
What if the bigger measure of resupply success comes after the order is complete?
Many CPAP patients know they can replace masks, cushions, and tubing, but far fewer realize they may also qualify for a replacement device over time.
Resupply can feel complex when teams are juggling schedules, manual processes, staffing demands, and tight margins.
Growing a resupply program often starts with understanding what patients need and how they prefer to engage.
Patient retention can play a powerful role in building recurring revenue while supporting operational efficiency and long-term therapy engagement.
When resupply feels heavier than it should, it’s hard to imagine a smoother way forward. Until you see what it looks like in real life.