Collect more balances on time so your team can focus on serving their patients and growing the business.
If your business is still sending out statements via USPS and collecting payments in the mail, we can handle this process for you. But imagine how much more you could collect if you took advantage of our digital and automated solutions?
By going digital-first, you will be providing your patients with the experience they prefer and the convenience they crave. You’ll also get paid sooner and get paid more often with services that automate steps in the process that previously required manual intervention from your staff. Greater patient satisfaction and increased office efficiency is a win-win.
Easy to set up and use, AutoPAY ensures the patient’s card on file is automatically charged for the entire balance, every time.
Help ensure more timely payments with automated email notifications of electronic invoices sent straight to your patients’ email, as well as direct text messages via Brightree Digital Experience.
Once they register, patients can easily view and track payments, as well as keep a card on file for automatic processing.
Patients receive simple, easy-to-understand invoices, followed by a series of automated past-due and pre-collect letters at strategic intervals, all via USPS.
Web-based platform enables you to manage and monitor your patient AR throughout the billing and collections workflow.
Your Brightree partner provides you with regular reports to ensure your collections strategy is successful.
Patient information syncs seamlessly with the Brightree system for easy financial management.
When a customer fails to pay in the normal billing cycle, Brightree has relationships with collections agencies that attempt to recoup the owed balance.
Communicating with your patients keeps them informed – and you in control.
Our Interactive Voice Response (IVR) technology receives inbound calls to provide patients with 24/7 payment capability
The IVR places outbound calls at strategic intervals, reminding patients of balances owed.
Our knowledgeable live agents serve as an extension of your internal staff on both inbound and outbound calls, collecting payments, updating insurance, and ensuring AutoPAY is up-to-date.
Mobile Pay App turns a mobile device into an instant payment tool, allowing staff to process patient payments in real time – while eliminating manual entry and saving time.
Lockbox automated patient payment processing accelerates receivables and improves deposits while mitigating risk.
Keeping a card on file is one of the easiest and most effective ways to help ensure profitability. Doing so benefits the provider and the patient. Here are five reasons why every provider should adopt the “card on file” mentality.
The last thing a patient wants is to experience delays in receiving equipment. When a patient receives recurring equipment or supplies, and a card is secured, everyone wins. The patient encounters no delays, and the provider gets paid.
In today’s consumerism, it’s all about convenience, convenience, convenience. Your patients are busy and so is your staff, so who has time to chase down payments? Keeping a card on file and giving patients visibility into their account makes it easy for all.
Remember that patients are payers too! You must start treating your patients as you would a commercial payer because patient payments are just as important. Don’t be afraid to collect for all services rendered. Every other service provider collects, why shouldn’t you?
Welcome to the new norm in healthcare payments and revenue cycle management. Practices from pediatricians and vision clinics to dentists and audiologists have already adopted the card on file method. And so should you.
Are you? Providers need to find a more cost-effective, efficient, and sustainable way to collect for services and sending out snail mail is not the answer. Keeping a card on file, however, is.
Brightree Patient Collections (BPC) solution has been selected as the winner of the “Best New Technology Solution for Healthcare Payment” award in the fifth annual MedTech Breakthrough Awards program conducted by MedTech Breakthrough, an independent market intelligence organization that recognizes the top companies, technologies and products in the global health and medical technology market.
In a climate with high turnover rates and difficulty hiring experienced employees, Reliable Respiratory in Norwood, Massachusetts, has found a service that helps by improving employee morale while increasing collections...
More than 60% of patients report that they’re considering switching providers for a better payment experience, but we have a solution that provides a seamless experience at a fraction of...
AeroCare Holdings needed to solve a problem that’s all too common for HME/DME companies: a low collections-to-billing ratio that requires employees to spend costly hours chasing payments. With Brightree’s AutoPAY...
To stand firm with their mission of delivering an excellent experience to patients and referrals, Nationwide Medical made the switch to Brightree Patient Collections in 2014 for the latest in...
One of the biggest challenges HME providers face is delayed payments that interrupt their revenue stream. Not only do outstanding patient bills affect your cashflow, but they also require your...
Keeping your revenues healthy means that you must collect what you’re owed whether you’re in the office or out in the field. Our Mobile Pay app, GetPaidHME, allows you to...
Brightree provide solutions to post-acute care providers (HME, DME & pharmacy home infusion).