Expert resources to support you and your organization.

We believe sharing accurate information is one of the best ways we can help you protect your patients and staff by preventing and controlling the spread of the Coronavirus/COVID-19 in your organization. View the publicly available sources below for tips on protecting your clients, your employees and business, and yourself. We’ll update this page as more information become available.

In addition, Brightree recommends following the guidance issued by state and local health departments, and monitor the CDC and CMS Current Emergencies websites for the latest national information.


Small Business Loan and Payment Protection Plan

Letters to the industry from Clint Geffert and Wayne van Halem

– COVID 19 Pandemic:  Time to Display the Value of DMEPOS By Doing the Right Thing

– HME During COVID-19:  Building Trust and Promoting Value

VGM & Associates Bring It Home video

Industry Matters Podcast, HME Now is the Time to Serve and Shine

Ronda Buhrmester and Ty Bello offer their insights on relaxed CMS policies and the opportunity for the HME community during the COVID-19 pandemic.

Industry Matters Podcast, COVID-19

Wayne van Halem and Miriam Lieber discuss loosened CMS requirements amidst the COVID-19 pandemic, as well as operational and leadership changes in the field.

VGM Coronavirus Resources & Information (source: VGM & Associates)

CMS has determined it is appropriate to issue a blanket waiver where DMEPOS is lost, destroyed, irreparably damaged, or otherwise rendered unusable or unavailable. Contractors have the flexibility to waive replacements requirements such that the face-to-face requirement, a new physician’s order, and new medical necessity documentation are not required. Suppliers must still include a narrative description on the claim explaining the reason why the equipment must be replaced and are reminded to maintain documentation indicating that the DMEPOS was lost, destroyed, irreparably damaged or otherwise rendered unusable or unavailable as a result of the emergency.

The full article can be found here.

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