At Brightree, we understand your practice​

It’s complex, but it doesn’t have to be. We offer orthotics and prosthetics software – the only one endorsed by the Orthotic and Prosthetic Group of America — that keeps track of the details while also giving you a holistic view of your business. And we know it’s more important than ever to collect from patients, so we offer patient collections experts who are proven to get you paid faster.

Runner with Prosthetics leg, orange shoes, rain

Core benefits

Secure, cloud-based solution

You focus on running your Orthotics and Prosthetics practice. We handle the rest, including virtually all of your computer operations such as software, hardware, data communications, maintenance, data backups, disaster recovery and product upgrades.

Streamlined one-touch electronic claims

Our fully-automated eClaims module helps you efficiently get your claims filed and paid faster. Patient information is entered one time, so there’s no need to re-key information into third-party web sites.

Anytime, anywhere access

With our secure cloud-based application, you have access to all of your business information using a standard web browser – at any time and from anywhere in the world.

Multi-practitioner scheduling

We deliver a centralized, integrated scheduler — from any calendar view — so users can schedule new appointments or move and edit existing appointments easily. And because everything is instantaneously updated, you can effectively manage the schedules of multiple practitioners to maximize productivity.

A/R handling

To streamline your reimbursements, our solution allows you to automatically post payments, effectively submit secondary bills, and review and work denials – all with point-and-click simplicity.

Reporting and business analytics

Our analytics are unparalleled in delivering actionable trend, point-in-time and forecast data. These comprehensive, interactive, and customizable tools allow you to constantly oversee billing, DSO, inventory, marketing/sales, cash, A/R, and more to make educated decisions about your business operations.

Patient collections services

While other revenue cycle management service providers focus more on sending patient statements, we do so much more – starting with a 1:1 meeting to determine the best strategy for your unique needs — so that you have more time to focus on patient care and growing your bottom line.

Our experts understand all the reasons that patients don’t pay their bills and offer a suite of services to make sure you get paid faster. That includes the industry’s only all-in-one complete and automated patient pay solution and other targeted efficiency tools to accelerate payments, including:

  • Monthly statements/invoices at each date of service streamlines communications
  • AR Dashboard with automatic reoccurring payment plan options
  • Virtual Agent or Live Agent (inbound/outbound) calling options
  • Patient Portal gives patients insight into their account
  • Mobile Pay app allows payments to be collected out in the field

“I would say that the Brightree Patient Portal has significantly and positively impacted our business. We’ve heard nothing but good things from our patients, who enjoy the online payment methods and patient portal, and the invoice upon order confirmation process has cut down on our past-due balances. Overall, we’re very pleased with the service.”
Micah Davis, Operations Manager, Specialized Orthopedic Solutions
“The electronic payment plans have reduced the time it takes our staff to manually track and enter payments. It has also given us the ability to make payment arrangements at time of service for those with high deductibles and patient responsibility. This has improved our patient collections and streamlined processes.”
Mistalyn Kuzov, AR Supervisor, Ottobock
“Brightree provides the adaptability to find what works best for your organization, and this is a vendor that is constantly updating and improving its products and providing responsive support. Since working with Brightree Patient Collections, we’ve seen a dramatic decrease in our days of sales outstanding (DSO).”
Holly Schutts, Training Coordinator and Compliance Officer, Transcend Orthotics & Prosthetics
“The way that we can work our accounts receivable, the way we can use the collections module, the way we can pull out all kinds of data to help people make solid business decisions – these are all the reasons that Brightree is integral to our Orthotics and Prosthetics business.”
Joyce Perrone, Director of Business Development and IT Services, De La Torre Orthotics and Prosthetics, Inc.
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