Mercy Supply Collaborative (HME)

  • HME

Mercy Supply Collaborative brings more than 30 years of distribution experience directly into Brightree. As a trusted resource for the DME community, Mercy is known for its strong customer relationships, extensive product expertise, and consultative approach. Now, providers can access the same level of support within the platform they already use every day, helping simplify ordering and supply management.

Connecting Mercy’s broad product inventory with Brightree workflows can streamline purchasing activities while expanding access to a distributor that understands the complexities of patient care. It combines ordering and product information within a familiar workflow, helping teams work more efficiently while offering timely access to the supplies they need.

Details/Benefits/Features:

Mercy Supply Collaborative extends Brightree’s ordering capabilities with direct access to Mercy’s product catalog, detailed product information, and experienced customer support.

  • Order directly within Brightree, helping keep ordering, documentation, and fulfillment activities in one familiar workflow.
  • Access more than 13,000 SKUs across wound, ostomy, urological, respiratory, and other essential product categories, including leading brands and specialty products that can be difficult to source.
  • Review detailed product attributes during the ordering process, helping teams identify products that best align with each patient’s needs.
  • Connect with experienced customer service specialists who can help with product questions, orders, and returns.
  • Expand access to Mercy’s products and expertise through Brightree, supporting operational efficiency and scalability.