Manual resupply doesn’t just consume staff time. It impacts revenue, patient retention, operational efficiency, and your ability to scale.
When a competitor exited the market, Ochsner needed a partner who could help them scale fast. Brightree streamlined their ReSupply workflow and took on their revenue cycle — launching a new therapy line and operating more efficiently than before.
lower DSO on average across active customers
increase in net revenue ratio on average
DSO reduction for customers on optimized implementations
See how a truly automated workflow can transform your daily operations and bottom line.
Brightree customers achieve meaningful results across the metrics that matter most.
Brightree ReSupply customers achieve meaningful, measurable outcomes across the metrics that define a healthy resupply program — more revenue per patient, stronger retention, and more orders captured every year.
higher lifetime patient value
Brightree ReSupply patients generate $1,715 in lifetime value compared to $1,125 without a ReSupply solution — a $590-per-patient difference that compounds across every patient in your census.
more allowable revenue per patient per year
Providers using Brightree ReSupply capture $606.05 in allowable revenue per patient annually versus $426.20 without — nearly $180 more per patient, per year, driven by more complete orders and better payer-rule compliance.
lower annual patient attrition
Brightree ReSupply programs hold attrition at 27.9% compared to 37.9% without a solution — a 10-percentage-point difference that means meaningfully more patients stay on therapy, reorder consistently, and stay in your program longer.
more items ordered per patient annually
Patients in Brightree ReSupply programs average 23.7 items ordered per year versus 18.9 without — more complete orders driven by payer-specific product rules that maximize eligible items every time an order generates.