With all touchpoints consolidated into one secure platform, there’s no guesswork, no missed opportunities, and important appointment reminders, insurance requests, order status updates, and tracking information are all automated. Resupply, account updates, and payments can all be completed online as well, and patients can initiate the communication, so they’re empowered too.
The first app for the HME market, Patient Hub by Brightree is the easiest way for you to connect to your patients. With all patient interactions in one automated platform, you’ve got the time and tools you need to take care of patients, and increase revenue.
With today’s increase in regulations and decline in reimbursements, HME providers are looking to do more with less. By moving patient engagement from a manual process to an automated one, you can push communications out to patients, and connect with them at the right time and in the right manner to optimize outcomes for their care and your business.
Automate manual processes
Communicate faster and more easily with patients
Speed payments and increase revenue
Consolidate multiple web portals
Reduce staff workload
Improve outcomes
“Brightree gives us new ways to reach our patients. New touch-points. That’s huge.”
Barbara Leech, CEO, Healthline Medical Equipment
In this HME Business Voices article, Lorenz discusses where providers are losing margin today, how resupply is being reshaped by AI, and why growth in 2026 may revolve around tech-enabled outreach.
Brightree is built for the entire HME ecosystem, enabling intelligence and automation to be adopted consistently and translated into real patient and business results. Watch now to see how Brightree delivers real intelligence, real automation, and proven results.
In this podcast episode with HME News, Brightree’s Justin Lewis offers a reality check on AI and how it can deliver real, measurable value.
Read this case study to find out how this HME provider built a robust rePAP initiative that has helped them scale year after year.
In this article with HME Business Voices, Sureddi discusses the urgency of automation, how to ensure AI is enhancing the clinician and patient experience, and the measurable impact Brightree is making on HME.
In this podcast episode with HME Business, Jaimi Panini, Brightree Vice President of Product, dives into using AI to improve patient pay.