Helping you do what you do best

Software and services for post-acute care

HME SOFTWARE THAT GROWS WITH YOU

Faster collections. Cleaner claims. A revenue cycle that doesn’t require constant heroics from your billing team.
Brightree delivers it, built specifically for HME, from intake all the way through payment.

Net revenue collection

0 %

increase*

Staff capacity*

0

hours saved per week*

Claims processed

$ 0 B+

across the platform*

A stronger revenue cycle.
year after year.*

Net revenue collection

% improvement over baseline

The pressure on HME operations has never been higher.

More than 90% of HME providers say operational pressure is rising, but so are the opportunities to work smarter. As payer requirements evolve and authorization demands grow, reducing manual processes can help providers create efficiencies, protect margins, and free teams to focus on growth and patient care.

Denials that keep coming back the same way

Payer rules change, making efficient workflows essential.

Prior authorizing your intake team's capacity

Documentation arriving complete saves valuable time.

DSO that drifts up quarter after quarter

Connected workflows can keep errors from reaching billing.

Growth that requires proportional headcount

Sustainable growth doesn’t have to require more staff.

What Brightree can actually do for your operation

Brightree helps connect every part of your HME workflow in one intelligent platform designed for HME/DME compliance, payer complexity, and billing logic.

Intake that moves without the manual work

Brightree’s Intelligent Document Automation reads referral faxes using AI, creates patient records and sales orders automatically, and verifies eligibility —  without your team touching the routine. Traditional intake averages 16 minutes, 30 seconds. IDA brings that to 3 minutes, 11 seconds — an 81% reduction. Less time in the fax queue. More time moving orders forward.

Referrals that arrive complete

We connect you with ePrescribe solutions — including Epic health system integration — so prescriptions and documentation arrive electronically, completely, and ready to move. The documentation chase, significantly reduced.

Billing logic that knows your environment

Built around the reimbursement logic HME providers actually face: KX modifiers, capped rental conversions, CMN renewals, competitive bidding rules, payer-specific compliance. Claims go out cleaner. Your billing team handles judgment calls — not preventable rework. HME billing, done right the first time.

Patient engagement that runs itself

Brightree DX automates outreach — delivery updates, reminders, document collection, e-signatures — via text, no app required. Patients respond in as little as 10 minutes. Staff time shifts from phone calls to what actually needs human attention. Better patient experience. Less staff burden. Both.

Delivery that closes the loop

Brightree Mobile Delivery captures signatures, proof of delivery, and equipment documentation in real time from any device. Route management drops from hours to minutes. Serial number entry goes from days to instantaneous. From dispatch to billing. No paper. No gaps.

Revenue cycle that performs, your way

Brightree RCM software automates the intake-to-billing workflow and surfaces denial patterns before they become chronic. For organizations ready to hand off billing entirely, Brightree RCM Managed Services operates as a genuine extension of your team. Your revenue cycle, performing the way it should.

Visibility that lets you lead, not react

Real-time dashboards across intake, claims, denial trends, AR aging, and revenue cycle metrics. Organizations using advanced analytics report 33% more revenue growth and are twice as likely to outperform peers. Clarity across your operation. In real time.

Real outcomes from real HME providers*

Intake time reduced from 15–45 minutes to just 3 minutes per order.

"The first week after implementation, we were seeing a reduction from 15–45 minutes per order to approximately three minutes per order."
— Jami Duval, Supervisor, Intake Team 1, AdventHealth Respiratory and Equipment

Additional outcomes:

Referral packets of 100–200 pages now processed automatically instead of manually

Teams gained clear visibility into why referrals didn’t qualify, reducing investigation time

Intelligent Document Automation worked within the Brightree system employees already used, no new platform to learn

Ready to see what Brightree can do for your HME business?

No two HME businesses are alike. That’s why a Brightree demo meets you where you are, showcasing solutions built around your workflows, priorities, and goals.

*Individual customer results may vary.

Brightree provide solutions to post-acute care providers
(HME, DME & pharmacy home infusion).
© Brightree. All rights reserved.