We always know that our cash flow isn’t going to be interrupted because we have Brightree RCM on our side.

Tara Elliston, General Manager, Geneva Woods
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Insurance collections

When you outsource your insurance billing to Brightree RCM, our dedicated team of billing specialists helps you collect more, get paid faster, and maintain compliance.

Our experts work within your Brightree software to give you the benefits of a large professional operation without requiring you to hire, train, and manage an internal billing organization.


With Brightree’s HME insurance collection services, you can do it all:
  • Review sales orders and documentation for accuracy and compliance

  • Log CMNs and PARs, and confirm sales orders

  • Manage accounts receivables and denials

  • Manage transactions, payment, and adjustment posting

  • Get price table assistance and maintenance support

  • Manage audits

  • Benchmark performance analysis

  • Leverage Brightree best practices


Project services & consulting

Our high-impact programs ensure that your business is operating as efficiently and profitably as possible. From A/R cleanup and CMN logging, to initial sales order loads and payment posting, Brightree helps you collect more of what you earn. Our services can be easily customized to your needs, whether you choose fully outsourced services or project-based services.

Our HME project services include:
  • Financial performance analysis

  • A/R aging cleanup

  • Payment posting services

  • Initial loads sales orders (ILSO) for recurring rentals

  • A best practice operational analysis

  • Chart audits

  • Price table analysis / modification / creation

  • Brightree database cleanup

Services