With all touchpoints consolidated into one secure platform, thereβs no guesswork, no missed opportunities, and important appointment reminders, insurance requests, order status updates, and tracking information are all automated. Resupply, account updates, and payments can all be completed online as well, and patients can initiate the communication, so theyβre empowered too.
The first app for the HME market, Patient Hub by Brightree is the easiest way for you to connect to your patients. With all patient interactions in one automated platform, youβve got the time and tools you need to take care of patients, and increase revenue.
With todayβs increase in regulations and decline in reimbursements, HME providers are looking to do more with less. By moving patient engagement from a manual process to an automated one, you can push communications out to patients, and connect with them at the right time and in the right manner to optimize outcomes for their care and your business.
Automate manual processes
Communicate faster and more easily with patients
Speed payments and increase revenue
Consolidate multiple web portals
Reduce staff workload
Improve outcomes
“Brightree gives us new ways to reach our patients. New touch-points. Thatβs huge.”
Barbara Leech, CEO, Healthline Medical Equipment
In this HME Business Voices article, Lewis shares how AI can be thoughtfully embedded into workflows to handle repetitive tasks
Small shifts in how you approach the process can help support stronger financial outcomes, create a smoother experience for patients, and make day-to-day collections feel more manageable. Discover this handout that explores the best practices that can help turn everyday billing processes into a more efficient way of working.
HME providers of all sizes can become more efficient and more profitable by taking advantage of digital automation tools for electronic prescription, advanced analytics, and patient engagement. Download the ebook to get the three remedies to help improve your operations and ways Brightree is here to help.
In this HME Business Voices article, Lorenz discusses where providers are losing margin today, how resupply is being reshaped by AI, and why growth in 2026 may revolve around tech-enabled outreach.
Brightree is built for the entire HME ecosystem, enabling intelligence and automation to be adopted consistently and translated into real patient and business results. Watch now to see how Brightree delivers real intelligence, real automation, and proven results.
In this podcast episode with HME News, Brightreeβs Justin Lewis offers a reality check on AI and how it can deliver real, measurable value.