Patient Hub is a patient-facing web app from Brightree that improves the patient experience by simplifying patient-provider communication.

With all touchpoints consolidated into one secure platform, there’s no guesswork, no missed opportunities, and important appointment reminders, insurance requests, order status updates, and tracking information are all automated. Resupply, account updates, and payments can all be completed online as well, and patients can initiate the communication, so they’re empowered too.

Asian woman on iPhone using Patient Hub

Improve efficiency, engagement and revenue.

The first app for the HME market, Patient Hub by Brightree is the easiest way for you to connect to your patients. With all patient interactions in one automated platform, you’ve got the time and tools you need to take care of patients, and increase revenue.

With today’s increase in regulations and decline in reimbursements, HME providers are looking to do more with less. By moving patient engagement from a manual process to an automated one, you can push communications out to patients, and connect with them at the right time and in the right manner to optimize outcomes for their care and your business.

What patient engagement can help you do:

  • Automate manual processes

  • Communicate faster and more easily with patients

  • Speed payments and increase revenue

  • Consolidate multiple web portals

  • Reduce staff workload

  • Improve outcomes


“Brightree gives us new ways to reach our patients. New touch-points. That’s huge.”

Barbara Leech, CEO, Healthline Medical Equipment


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