Support resupply revenue growth without adding staff

Capture more resupply opportunities with intelligent workflows that help your team do more with the staff you already have.

Revenue per patient*

increase
0 %

Resupply business growth*

increase
0 %

Patient LTV*

increase
0 %
0 M+

Patients enrolled in resupply programs*

0 B+

In sales order revenue*

0 %

Orders processed
without human touch*

0 K+

Patients enrolled in
Connect programs*

Real outcomes from real HME providers

With SNAP everything is so easy. The automation of it is just so great.
━ Pablo Fonseca , Chief Operating Officer, CPAP Services
We have increased our items per order by 42%.
━ Jason Greenwood, Senior Medical Equipment Manager, SSM Health at Home
We were out of compliance so it immediately helped to bring us into compliance. It allows us to cope with that complexity.
━ Casey Toomajin, CEO and Owner, Hometown Healthcare Inc.

Real results.
Measurable impact.

Resupply customers can achieve measurable results across the metrics that matter most.*

+52%

higher lifetime patient value

Brightree ReSupply patients generate $1,715 in lifetime value compared to $1,125 without a ReSupply solution — a $590-per-patient difference that compounds across every patient in your census.

+42%

more allowable revenue per patient per year

Providers using Brightree ReSupply capture $606.05 in allowable revenue per patient annually versus $426.20 without — nearly $180 more per patient, per year, driven by more complete orders and better payer-rule compliance.

10 pts

lower annual patient attrition

 

Brightree ReSupply programs hold attrition at 27.9% compared to 37.9% without a solution — a 10-percentage-point difference that means meaningfully more patients stay on therapy, reorder consistently, and stay in your program longer.

+25%

more items ordered per patient annually

Patients in Brightree ReSupply programs average 23.7 items ordered per year versus 18.9 without — more complete orders driven by payer-specific product rules that maximize eligible items every time an order generates.

Ready to transform your resupply program?

See how a truly automated workflow can reshape your daily operations and bottom line.

Why providers choose Brightree:

*Even with the resupply solution fully implemented, providers still do not fulfill near total permitted resupply by CMS for various reasons.

Not ready for a demo? Start here.

Resources designed for HME operators who are still exploring. Each one addresses a specific operational challenge.

Operations leaders

The 5 Workflow Gaps Costing Your Resupply Program

Resupply isn't broken — but the workflow behind it might be. This guide breaks down five hidden gaps that disrupt resupply across scheduling, eligibility, patient engagement, order completeness, and fulfillment — and shows how connected, automation-supported workflows close each one.

Small and midsize HMEs

How ISB Sleep Found a Smarter Rhythm for Resupply

A small, independent sleep HME went from manual lists and disconnected systems to 2.3-day order turnaround and a 25% increase in orders from patients who hadn't ordered in over 180 days. "It's night and day compared to what it was." See what automation looks like for a provider your size.

Growing and scaling HMEs

How Regional Home Care Scaled to 22,000 Orders a Month

Regional Home Care eliminated manual order entry, consolidated workflows into one system, and scaled to 22,000 monthly orders without adding proportional headcount. "They wouldn't be able to fulfill 22,000 orders a month with the staff we've had." See what happens when the manual ceiling is removed.

*Brightree customer benchmark data, August 2026. Individual customer results may vary.

Brightree provide solutions to post-acute care providers
(HME, DME & pharmacy home infusion).
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