With new RelayHealth Connection, Brightree becomes a central hub for pharmacy and home infusion management and billing needs

ATLANTA, April 6th, 2021 Brightree® today announced an expanded relationship with RelayHealth Pharmacy Solutions, one of the nation’s most reliable pharmacy networks connecting biopharma companies, pharmacies, physicians, and payers.

Existing and prospective Brightree pharmacy and home infusion customers can now easily access and enroll in a variety of RelayHealth offerings directly from Brightree’s RelayHealth Connection in the Brightree Pharmacy platform, including:

Pre- and Post-Edits, through which users can gain real-time insightful feedback about submitted claims, such as alerts about invalid credentials or pricing that is outside of normal ranges
Patient Assistance Rx, which includes two manufacturer-sponsored programs that automatically apply co-pay savings to patient prescriptions and automatically convert denied claims for certain products and reasons to a paid claim response. In both cases, the manufacturer assistance is forwarded directly to the Brightree Business Management Software for Pharmacy client.

This new formal collaboration removes a barrier to adoption of these and other critical RelayHealth services, while reducing the number of vendors providers have to contract with and manage. This announcement builds on an existing integration between the two Atlanta-based companies, through which joint users are able to access RelayHealth Intelligent Network to process eligibility requests and claims in the National Council for Prescription Drug Programs format directly from Brightree Business Management Software for Pharmacy.

“This expanded collaboration is part of Brightree’s continued strategy to promote interoperability within the healthcare industry and bring more value to our customers,” said Jen Keiser, senior director, pharmacy product management, Brightree. “Creating a stronger real-time connection between Brightree and RelayHealth will help bridge the gap between claims and payment, helping providers get paid quicker, while facilitating delivery of needed drugs and medical devices through increased access to manufacturer assistance where available.”

Brightree Business Management Software for Pharmacy is an all-in-one suite that brings automation to every step of the home medical equipment pharmacy and home infusion workflow. It includes product offerings such as ePrescribe, which creates a seamless connection with leading electronic health/medical records and third-party vendors to receive necessary patient data and process medication prescriptions electronically.

This connection is now available to current and prospective Brightree customers. For more information, contact your Brightree representative.


About Brightree
Brightree enables out-of-hospital care organizations to improve their business performance and deliver better health outcomes. As an industry-leading cloud-based healthcare IT company, Brightree provides solutions and services for thousands of organizations in home medical equipment and pharmacy, home health, hospice, orthotic and prosthetic, home infusion, and rehabilitation home care. Brightree is a wholly owned subsidiary of ResMed (NYSE: RMD, ASX: RMD). To learn more, visit Brightree.com and follow @Brightree on Twitter.