How HME providers are modernizing patient collections
Jennifer Leon, Head of Patient Collections at Brightree, knows the real impact of automation on patient payment.
In this HME Business Voices article, Leon shares practical insights and real‑world examples of how operational intelligence is helping providers reduce costs, improve cash flow, and better serve patients.
Related resources
Sustainable success in private pay collections
Small shifts in how you approach the process can help support stronger financial outcomes, create a smoother experience for patients, and make day-to-day collections feel more manageable. Discover this handout that explores the best practices that can help turn everyday billing processes into a more efficient way of working.
Streamline your payment collection process with Automated Calling Services
Read our case study to find out how implementing a new solution led to more items per order, faster turn-around times, happier patients and more satisfied team members.
HME sees boosts in collections and morale with Brightree’s Live Call
In a climate with high turnover rates and difficulty hiring experienced employees, Reliable Respiratory in Norwood, Massachusetts, has found a service that helps by improving employee morale while increasing collections to the tune of $22,000 per month for the business. The HME first turned to Brightree Patient Collections in 2016 and then added the Live...
© Brightree. All rights reserved.