Mobile delivery eliminates wasted expenses for Florida-based DME

For years, SurfMed was bogged down by paper-based systems and insufficient routing software. That all changed with a mobile solution to automate daily processes like obtaining patient signatures and billing paperwork. Over a 6-month period, SurfMed experienced 100 percent elimination of missing delivery tickets, a 97 percent reduction in incomplete forms and a 75 percent decrease in costs associated with printing materials.

“Our only regret is that we didn’t implement it sooner.” – Alexis Watine, Chief Enterprise Administrator and Compliance Officer, SurfMed