National supplier of respiratory care prioritizes patient experience with IVR payment line

National supplier of respiratory care prioritizes patient experience with IVR payment line

To stand firm with their mission of delivering an excellent experience to patients and referrals, Nationwide Medical made the switch to Brightree Patient Collections in 2014 for the latest in innovations. That has included a Patient Portal for billing, AutoPAY for automatic payments, and Brightree Inbound Payment, an IVR payment line for inbound calls. Read this case study to learn how Nationwide Medical:

  • Reallocates staff to focus on priority calls
  • Reduces call volume and costs
  • Improves the patient experience

Streamline the payment process and give your patients more convenience to pay their bills quickly with Brightree Inbound Payment. Our expert team will show you how.


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