Sanam Mehta on using resupply to protect CPAP therapy

When outcomes become the real metric in resupply*

What if the bigger measure of resupply success comes after the order is complete?

In this episode of HME News in 10, Sanam Mehta, director of product management for SNAP Resupply at Brightree, explores how providers can look beyond activity metrics and focus on supporting patients throughout therapy. Hear how simpler experiences, context-aware engagement, and thoughtful AI use can help teams recognize when intervention may be needed while giving staff more time for personalized patient support.

Tune in to consider what a shift from transaction management to therapy management could make possible for your patients, your team, and your business.

*Studies show that patients that resupply more often are more likely to stay compliant https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7917762/

*Even with the resupply solution fully implemented, providers still do not fulfill near total permitted resupply by CMS for various reasons.