It’s a complete system of data, tools and know-how that add up to better patient care.

Andy Miller, President, Total Home Health
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Billing & business management

Overview

We care. Every day, home medical equipment suppliers face challenges. And every day, we work to eliminate those obstacles. Brightree makes it simple. Our software, solutions, and service streamline your processes and improve profitability. It’s what we do to make what you do better, easier, and more efficient.

HME billing, A/R, and inventory management is the foundation of our cloud-based software, allowing you to collect more of what you earn with far less effort. Thousands of HME suppliers choose Brightree to eliminate administrative, financial, and clinical complexity—and increase profitability.

With Brightree, customers on average:

  • Lower their Days Sales Outstanding (DSO) by 7%

  • Realize the lowest claim denial in the industry

  • Reduce the number of days to confirm/bill orders by up to 10 days

  • Increase their net revenue ratio by 15%


Brightree Business Management solution includes:

  • Billing management

  • A/R management

  • Inventory management

  • Reporting & business analytics

  • Real-time eligibility status

  • CMNs/Order automation

  • Electronic claims processing

  • Electronic secondary claims processing

  • Automated payment posting

  • Collections management

  • Automated recurring billing

  • Billing alerts

  • Denial management

  • Compliance reminders and order intake

  • Managing expiring authorizations

  • Procedure code updates

  • Clinical patient information

  • Smart billing


Software benefits

Billing & A/R management

Speed your claims processing, protect your reimbursements, and increase visibility with medical providers with our HME billing software. Our platform takes A/R management from static spreadsheets to real-time, interactive worklists. There’s no more printing reports and using highlighters. You get up-to-the-minute, full visibility and automation.

Inventory management

Significantly increase productivity and enhance customer service. Shipments you receive in the morning are reflected instantly in your inventory and available for delivery immediately. Our robust capabilities let you maximize inventory turns, flag obsolete and superseded products, and deter inventory theft.

Reporting & business analytics

Obtain full visibility into every aspect of your business through standard and ad-hoc reports—including billing, inventory, marketing, cash, A/R, and more. Because you can access the data in real time, you’ll never have to wait on month-end reports to make necessary adjustments to your business.

Patient engagement

We’ve developed the easiest way for you to connect to your patients. It’s called Patient Hub by Brightree, and it’s the first app for the HME market designed to increase patient-provider communication. Patient Hub consolidates all patient interactions into one automated platform, giving you the time and tools you need to take care of patients, and increase revenue.

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Customer service and support

Brightree is your partner in success, from onboarding to ongoing support. We work to ensure positive results for our customers from day one, and offer a variety of training and support options—from in-person and remote training, consulting, to community forums, and easy accessibility to our support staff.


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